Description
Beyond fraud prevention, what is a company's corporate and moral responsibility when it comes to content moderation and keeping their users safe? That is the question Brett & Karisse explore after another tragedy (Christchurch, NZ) was live-streamed on a social media platform. As commerce continues to connect strangers, allows people upload content without anyone reviewing it first, As commerce continues to connect strangers, allows people to upload content without being reviewed or approved first, and strangers get in each other's cars, houses, etc....the need to pivot from "just" preventing payment fraud to gaining consumer's trust and keeping them safe is apparent. But, what do you do when the company strategy conflicts with the strategy of a Trust & Safety team?
All good things come to an end, Brett and Karisse have delivered an amazing show discussing merchant fraud for over two years. Today the show goes dark as both Brett and Karisse pursue new projects which continue the good fight. On this episode we thank our listeners for tuning in and let...
Published 07/28/20
A New Brett Johnson Solo Fraudcast! Today's episode starts with a politically packed FakeNews Report discussing Defunding the Police (Hint: I'm Against It), and how groups gathering are portrayed differently by the media.
From there we, that's the Royal "We", meaning ME discuss the recent news of...
Published 06/20/20
Because the eCommerce fraud prevention industry is quickly emerging, with most information not publicly available, merchants often reach out to Karisse with questions, when they don't know who else to ask. On today's episode, she answers a few recent questions including:
How do you think a risk...
Published 06/15/20