How do you bring humanity to work? How do you connect with your team on different levels?   Today, we are in New York, and we talk with Jim Kalbach. Jim is a noted author, speaker, musician, and instructor in design, customer experience, and strategy. He is currently Chief Evangelist at MURAL, the digital online whiteboard designed for remote collaboration and visual problem-solving. Jim studied music theory and composition with 12-tone composer Charles Wuorinen, and that gives us a kick-start to discuss the differences between fixed instructions, lead sheets and free improvisation in music and our daily work.  We talk about systems thinking in a 12-tone composition where every note is equal and how this connects to design thinking. And we chat about the difference between rhythm, beat and cadence in agile development.  Jim shares with us his CEO playing guitar and singing in a meeting and how this brought in playfulness, opened things up and made it meaningful.   Show notes Connect with Jim:https://www.linkedin.com/in/kalbach/   JTBD Tool Kit website: www.jtbdtoolkit.com   Jim on Twitter: https://twitter.com/JimKalbach     More info The Power of Music Thinking is brought to you by CREATIVE COMPANION Learn more about The Music Thinking Framework, the Jam Cards and the blog on musicthinking.com or the Music Thinking LinkedIn page. See the latest episode of The Power of Music Thinking