On this episode of the Six Five Webcast – Enterprising Insights, host Keith Kirkpatrick gives a comprehensive wrap-up of two major tech events: Smartsheet Engage and the Zendesk AI Summit. This discussion explores the latest trends, announcements, and breakthroughs presented at these leading industry conferences. Keith covers: Key takeaways from Smartsheet Engage including new product announcements and strategic directions Highlights from the Zendesk AI Summit focusing on the future of customer experience and AI integration Predictions for how the announcements and trends from these events will influence enterprise technology strategy. Insights into the evolving landscape of work management tools and customer service technologies Implications for businesses striving to enhance collaboration and customer interaction through advanced technologies