Customer Experience and Engagement in the Age of Distraction -

Customer Experience and Engagement in the Age of Distraction

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Technology is enabling businesses to collect, store and synthesize ever more customer data. How can industry leaders use that data to enrich customer engagement and create more memorable customer experiences? And what role does the human touch play in ever more automated customer service?

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Delivering ‘Gases for Life’ to customers worldwide with data-driven precision

Learn how the world’s largest privately held gases specialist thrives in the dynamic industrial gases sector by responding quickly to changing market conditions. Hear Messer Chief Information Officer David Johnston and Thulium CEO Tamara McCleary discuss why end-to-end, data-driven insights are...

Published 08/28/24

The Better Together: Customer Conversations Podcast

Published 08/28/24

WEConnect brings together women-owned businesses and corporate buyers, worldwide

Hear about their journey to help women-owned business level up in the global marketplace. Tamara McCleary, CEO of Thulium, sat down with WEConnect CEO and cofounder Elizabeth Vazquez, to discuss why and what it means to connect a formidable network of member-buyers with a collective annual...

Published 07/15/24