In this episode, the General Manager of Veranda Grand Bay in Mauritius Giany Bundhooa discusses the return of business to pre-pandemic levels. He singles out training and capacity building as essential to building a robust hotel sub-sector in Mauritius. Giany, a Mauritian with a Diploma in Hotel & Business Management from the Durban International Hotel School, boasts over 20 years of experience in Food & Beverage and Hotel Operations Management. Starting as a 'Sommelier' on prestigious 5* cruise ships like Queen Mary 2, Queen Elizabeth 2, and Caronia from 2003 to 2006, he returned to Mauritius in September 2006 to serve as the 'Assistant Restaurant Manager' at Hilton Mauritius. His journey continued with roles such as 'Restaurant & Bar Manager' at The Oberoi in May 2007 and 'Restaurant Manager' at Le Paradis Beachcomber in July 2009. In April 2010, Giany ventured to the Seychelles for the opening of Constance Ephelia Resort as the 'Assistant F&B Manager.' He then joined Amanyara, Aman Resort in Turks & Caicos in February 2012 in the capacity of 'Assistant F&B Manager.' Returning to The Seychelles in April 2013, he took on the role of 'Assistant F&B Director at Constance Ephelia Resorts before being transferred to Constance Lemuria in Praslin in August 2015 as the 'F&B Director' until June 2019. Since July 2019, Giany has been back in Mauritius, serving as the 'Resident Manager' at Le Tamassa in Bel Ombre. In this position, he assists the General Manager in daily operations and spearheads innovative projects. As of May 2023, Giany has taken on a new challenge, joining Rogers Hospitality as the Hotel Manager for the opening of Veranda Grand Baie.