In this episode, Mitch Katz and Sean Baxter (Executive Coaches at Jeffrey Scott Consulting) discuss the critical aspects of hiring in the landscape industry. They explore the common pain points business owners face when considering new hires, the benefits of proactive hiring, and the importance of defining roles and responsibilities. The conversation emphasizes the need for a clear vision, effective onboarding, avoiding burnout and the potential advantages of hiring from outside the industry. They also highlight the significance of budgeting, tracking metrics and taking action to ensure successful scaling of the business. You need to make money in order to scale! Takeaways: * Recognizing when to hire is crucial for business growth. * Hiring a salesperson can significantly relieve workload. * Being a bottleneck in operations is a common issue for owners. * Burnout among staff can be mitigated by hiring appropriately. * Creating an org chart helps visualize future hiring needs. * Proactive hiring requires a clear vision for the company. * Using recruiters can streamline the hiring process. * Onboarding is essential for the success of new hires. * Hiring from outside the industry can bring fresh perspectives. * Regularly tracking metrics is vital for assessing hiring effectiveness.