Heartache and disappointment consumed the coronial inquest on its final day. The mothers of Rachel McCrow and Matthew Arnold deliver emotional statements, sharing the many “what ifs” that still haunt them from that day, and the critical questions that remain unanswered. In this episode, new details come to light around radio blackspots, body worn cameras, the Arnold family’s agonising five-hour wait for answers, and Rachel McCrow’s final message. And as Internal Investigations hone in on opportunities for improvement, the families are demanding more be done; fighting for Matt and Rachel’s legacy to be one of change, so their sacrifice will protect others. See omnystudio.com/listener for privacy information.