In this episode, Caroline takes us through the reaction of DSS in early 2017, when it becomes clear DHS hadn't abided by the agreement they thought they had to kill Robodebt.  However, far from handing DHS over to the Ombudsman, DSS engage in a process that looks like ‘a conspiracy to conceal stuff up’, in the inimitable words of Commissioner Holmes.  We discuss how hard it is to check in on the work of other agencies, the unlikely role of Christmas, and the awful impulse to keep things tidy that leads to a cover-up. This podcast was recorded on Kaurna land, and we recognise Kaurna elders past and present. Always was, always will be.  Intro grab features Mr Finn Pratt AO PSM and Commissioner Catherine Holmes, 10 November 2022  Now for some appropriately bureaucratic disclaimers.... Those of us in the employ of the State Government speak in a strictly personal capacity, consistent with the Public Sector Code of Ethics that permits public servants to promote an outcome in relation to an issue of public interest - in this case, the betterment of the public service. Nothing we say should be taken as representing the views of the Government or our employers. While we have tried to be as thorough in our research as busy full time jobs and lives allow, we definitely don’t guarantee that we’ve got all the details right. If you want rigorous reporting on Robodebt, we recommend the work of Rick Morton at the Saturday Paper, Chris Knaus and Luke Henriques-Gomes at the Guardian, Ben Eltham at Crikey, Julian Bajkowski at The Mandarin, and of course, the Robodebt Royal Commission itself. The first eight episodes were recorded before the Royal Commission launched its report and so don’t benefit from the great wisdom of Commissioner Holmes. Please feel free to email us corrections, episode suggestions, or anything else, at [email protected]. Thanks to PanPot audio for our intro and outro music. 'Til next time!