Technology has come a long way in the last 20 years and Expedia has always evolved its tech platforms to stay on the forefront of change. Now, travel and hospitality are at an inflection point driven by decentralised tech like Generative AI. As the Senior Vice President of Product & Technology at Expedia Group, how does Karen Bolda and her team stay on top of all these trends? And how do tech-centric providers sift through the hype without getting distracted by the 'next big thing' that enters the market? In this episode of Expedia Talks, we ask Karen about what drew her to the intersection of travel and technology. We also chat about her first startup and how it got acquired by Expedia all those years ago.  Karen also gets candid about her time growing up and the formative years that brought her to Expedia, before answering today's most pressing question - what's a human quality that cannot be codified? Interviewer: Yeoh Siew Hoon, Founder, WiT Stay tuned for more episodes in this series. Subscribe to the WiT Podcast feed wherever you get your podcasts.