As a nationally acclaimed attorney mediator, Hesha Abrams has earned her stripes as a Professional peace maker by mediating everything from business cases to car accidents to civil rights to whose roommate peed on the rug. On this episode of The Workplace Communication Podcast, Hesha (tag: Hesha Abrams Mediation) Hesha joins us to share her top tips to help you handle tension before it escalates into conflict. Leadership tips you won’t want to miss: 🎙️ Focusing on the problems in front of you rather than everything that has ever happened 🎙️ Taming your fight, flight, freeze reaction 🎙️ Tips on how to adapt your language to be heard by everyone 🎙️ Negotiating skills you can use to ease tension Hesha Abrams, Esq., a nationally acclaimed attorney mediator and author of Holding The Calm: The Secret to Resolving Conflict and Defusing Tension has successfully mediated thousands of high conflict cases globally using her innovative techniques. She has the unique talent to work with big egos and strong personalities in difficult, complex, and political matters. If you’re looking for tips to hold the calm even during the most difficult of conflicts, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Hesha Abrams’s contact information: Website Book LinkedIn Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes