Say thanks and learn more about our podcast sponsor Omnisend.  In this episode of WP Minute+, I sat down with Laura Elizabeth, founder of Client Portal, a WordPress plugin that helps freelancers and agencies manage client communications and deliverables. Laura's journey from freelance web designer to successful product creator offers valuable insights for WordPress professionals considering a similar transition. Laura shared how Client Portal emerged from her own needs as a freelancer, frustrated with endless email threads and file sharing. What started as a personal solution gained traction after conference presentations, leading to a successful pre-sale campaign that funded the plugin's initial development. Her approach to building the product - focusing on simplicity and clear use cases - has allowed it to serve diverse industries while maintaining a coherent vision. We discussed the challenges of transitioning from services to products, including the technical hurdles of building a WordPress plugin as a non-developer. Laura's story of finding and maintaining a long-term relationship with a contractor developer highlights the importance of human connection in business relationships. Her experience with the evolving WordPress block editor also provides insight into the challenges plugin developers face keeping pace with core changes. Key takeaways for WordPress professionals: Successful products often emerge from solving your own problemsPre-sales can validate ideas and fund initial developmentFocus and simplicity can be more valuable than feature complexityHuman relationships matter in building successful partnershipsMaintaining product quality often means saying no to feature requestsBlock editor integration requires significant ongoing development effortClear product boundaries help manage diverse user requirementsImportant URLs mentioned: client-portal.ioTwitter: @lauraelizdunnWP Minute NewsletterChapters:00:00 Introduction and Warm Welcome00:52 Meet Laura: Founder of Client Portal01:38 Transition from Services to Products02:00 Current Market Landscape03:38 The Power and Versatility of WordPress06:52 Journey into Product Development10:28 Courses and Client Work13:13 Professional Services and Competition15:31 Understanding Client Portal's Unique Position17:04 Balancing Feature Requests Across Industries19:00 From Concept to Development22:46 The Role of AI and Future Integrations26:33 Challenges in WordPress Development29:33 Client Portal's Key Benefits for Freelancers31:09 Technical Integrations and Flexibility32:33 Conclusion and Final Thoughts ★ Support this podcast ★