Host Jeff Plumblee interviews Ivett Hankoczy, PMP, CSM, ITIL, Project / Portfolio Manager at Navy Federal Credit Union. Ivett has had project management experience internationally. She learns much from people with different viewpoints. Jeff and Ivett discuss how she manages her team and encourages positivity and collaboration, even during the pandemic, Ivett’s secret of showing appreciation, and how chocolate is her most popular tool to get cooperation. Ivett explains that when a person is resistant to an idea, they often don’t understand how they can get what they need, so she talks them through it.   Listen in for tips on treating a team the right way and seeing your project through to success.   Key Takeaways: Ivett’s job is a combination of Scrum Master, Project Manager, and Portfolio Manager. She loves her work and she has a team of amazing people. Their biggest challenge is finding the right contact on another team for communication. Ivett tells of her favorite work activities. She loves how a finished product amazes users. She doesn’t mind putting in extra hours for a product that pleases users. She asks her team how many hours they can put in. She knows the life circumstances of each team member. Ivett starts every meeting with something cheerful, positive, funny, or personal. Her team members are not afraid to share something back. Ivett reveals how chocolate is her secret to cooperation. Ivett learned a lot working with the IMF and the World Bank. People from over 180 nations come together and they each think very differently. You can learn so much from people with different points of view. Ivett’s most challenging project had a small budget. One person wanted an export button that would add $64K to the cost. Ivett met with him to show him how to get the export he wanted by using the menu. Her final advice is to make sure people can easily come to you about any need.   Brought to you by Moovila — Autonomous Project Management Website: Moovila.com/thisprojectlife Email: [email protected] Resources: Moovila.com Ivett Hankoczy Navy Federal Credit Union Webex Chat Teams Excel IMF World Bank