I LOVE this podcast.
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“I absolutely love britts podcast. The education you will learn from her is unmatched in this industry and I am not even a thriver (yet). I am stoked to have found Britt and can almost guarantee you won’t be disappointed in her.
I just listened to episode 334! And I don’t have a question but wanted to share an experience I had as it relates to the episode.
Back in 2020, I worked at a salon and spa for two years. It was the worst place I’ve ever worked at because it was so unhealthy and toxic. Some of the estheticians/stylist were independent booth renters and some were paid hourly. The salon owner pulled us all aside in a meeting and said that for each client the girls got to leave a Google review, the owner would then give them a $10 bonus per client. All the stylists and estheticians had well established relationships with there clients and in return, they were all able to get TONS of reviews on the businesses google page. With tons of reviews coming in, I think Google almost flagged the business to investigate it. the owner let everyone know that they had to stop leaving reviews because it was too much too fast. The owner said she would get back with stylist whenever
Google was finished with their “investigation”. After some time, one of the girls asked her about it and she brushed it off saying it “didn’t work out and she was sorry but she will still give an extra $20 to everyone for their help (instead of the $10/google review). Through all of that, the tons of good reviews stayed up, and all but 1 of the estheticians/stylists still work there. She had and still does have, a revolving door of employees.
The business owner would also often say to clients “I’ll give you 40% off your next service if you leave me a good google review” It makes me wonder what other salons have pulled this move? I’ve lost faith in business reviews because of this. And I also wonder that if this is something a lot of salons are asking from clients, won’t consumers catch on that online reviews will start to almost lack credibility?”
riley dakon via Apple Podcasts ·
United States of America ·
05/06/24
More reviews of Thriving Stylist Podcast
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“I've been a Thrivers Society member for almost a year now and it's the best decision I've made for my career! Britt is so knowledgeable about our industry and has taught me SO much. This podcast is great because it has tools to learn and I also love that they're not too long and I...”Read full review »
Hatyctxrxg via Apple Podcasts ·
United States of America ·
01/30/18
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“Britt-as you would say “you’re speaking to my soul” with these podcasts! I’m already obsessed with listening to Podcasts and this morning you made my day getting to wake up, have my coffee, and listen to this incredible content ❤️ Thanks for all you do and for putting together such a great...”Read full review »
Carly Giroux via Apple Podcasts ·
United States of America ·
01/23/18
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“Not a podcast listener previously, but followed Britt on insta and wanted to hear more. First morning I listened to three and can’t wait to keep going. Real life wisdom specific for our profession. I am going to download the workbook ASAP!”
Bird:) via Apple Podcasts ·
United States of America ·
02/25/18
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