What do you want your audience to do when you finish your speech? The conclusion, whether it's a call to action or summation of your information, is the last thing your audience will remember. Will they remember it? This podcast talks about the three keys you need to include in your conclusion...

Have you ever walked into a situation where “pandemonium” and “disorganization” and “Who’s running this mess?” crosses your mind?  (I hope it wasn’t a Toastmasters meeting.)  You know there’s a leadership problem when you find yourself in this place.  People aren’t doing the work, or it’s unclear...