Hello lovelies. Welcome back to Tough Love Marketing where we cut the crap and get straight to the marketing advice. I’m Diana. This episode is all about a topic near and dear to my cold, yet ever-loving heart — community management and WHY you should absolutely be including it in your marketing strategy. Here's where I got the stats: 1) 2019 study done by Higher Logic (https://www.higherlogic.com/blog/20-stats-about-the-benefits-of-online-community-forums/#:~:text=76%25%20of%20branded%20communities%20have,also%20have%20a%20knowledge%20base.) 2) GlobalWebIndex report (https://bettermode.com/blog/online-community-stats)