Why are payments important to citizens? And what payment challenges do citizens face? How have expectations changed after the pandemic? We dive into this topic with payments expert Sloane Wright. Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and Florida and has been responsible for using innovation and technology to make all government agencies, including departments of transportation and motor vehicles, more accessible, secure and convenient for businesses and citizens. You'll learn more about the risks governments face if they are not able to react to the changing expectations citizens have regarding payments, and what solutions exist to help address the problem.