Russell Gainford, Tyler’s Sr. Vice President of Cloud Strategy & Operations, joins host Beth Amann to discuss the evolution of digital government services and how cloud technology can not only provide seamless, integrated services but also significantly enhance the resident experience. The team discusses the shift to modern cloud-based services, how governments can assess their tech stacks, and why this shift is achievable– no matter where you are in your digital journey. With a wealth of knowledge in cloud development and operations, Russell Gainford is dedicated to achieving the full value of cloud-based solutions for both Tyler and its clients, thus improving the digital resident experience. Russell has previously appeared on the podcast to discuss cloud technology and is the co-author of Tyler's e-book, A Digital Government Guide to Modernizing The Resident Experience.