We all have a preferred means of communication – what is yours? Chat? Text? Email? Social media platform messaging or making a call? Jaco chats to AJ De Kock from Contineo about the quest for expanding historical points of contact for customers with your business – big or small. They look at AI as a driving factor to service and transform the existing social channel environment and engagement your business has with customers. Contact AJ or his team to find out more about the Omni Channel Centre, and how you can extend your business onto various platforms to boost your customer interaction and service offerings. Start your connected customer journey today!