More than just a tagline or a sales pitch, the Value Proposition Statement is a tool for alignment and clarity, serving as a compass, guiding us towards delivering what our customer truly values.  And if your process isn’t delivering value to the customer?  It should be turned off or redesigned to meet the customer’s needs, PMI Director Consultant Dennis Crommentuijn-Marsh tells us. Tune in for more top tips and practical examples as we discuss Value Proposition Statements and how they impact business success. Here are more free resources to help you construct your Value Proposition Statement: Toolbox: Value Proposition Statement – a quick and easy step-by-step guide that helps you use this tool Video: Using the Kano Model to Listen to Your Customer Infographic:  Assessing the “Value Added” By The Work We DoMore from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you. Explore On Demand >> Explore Distance Learning >>