Alongside a carefully constructed solution design, a robust business case is one of the most important outputs from the scoping phase. It's where the rubber meets the road. In this episode, Jason and Joe delve into the core components of a well put together business case, looking at the practicalities as well as the strategic side of this task. Listen in as they discuss why a business case should always be led by the sponsor (with support and input from finance), and why a good transformation business case is as much about telling a compelling story as it is about number crunching.