We had so much to say in our last help desk episode that we didn’t get to everything! But that’s OK, we’re continuing in this episode. Picking up where we left off, we have three really interesting asks. If you have questions you’d like answers to, reach out to us on LinkedIn or social media. We might feature your question in a future episode! Talk to us on the zeroheight Slack community! (bit.ly/zheroes-signup), comment on Twitter @uxinreallife or Instagram @ux.inreallife.

The UX Help Desk is back! We love doing help desk episodes and we’re back answering more questions. We tackle questions from Reddit - meeting culture, appropriate/ethic user research, and more! If you have questions you’d like answers to, reach out to us on LinkedIn or social media. We might feature your question in a future episode!

We're taking a break again this week to get some rest after IAC. We'll be back in 2 weeks with new episodes! To fill the void, we thought it'd be fitting to re-release our episode on IA in Product to celebrate our first time presenting at the Information Architecture Conference.

Michelle and Mary Fran are prepping for IAC (Information Architecture Conference) this week. We hope to see you there! We'll be presenting on Thursday, March 30th.  In lieu of a new episode, we're re-releasing a favorite of ours from season 1 all about our UX book toolbox!  

We’re bringing back something we used to do during Studio Friday at Citrix - where we’d share UX/tech-related news that was interesting to us. Learning about new things and discussing their meaning from a UX perspective was fun. What have you been reading lately? Talk to us on the zeroheight Slack community! (bit.ly/zheroes-signup), comment below or reply on Twitter @uxinreallife or Instagram @ux.inreallife.

We’re going on a rant! We have a few things that annoy us about work, outside of work, and just terrible UX. Here's what’s been getting under our skin lately–does it resonate with you? What’s been bugging you lately? We’d love to hear and sharing with us can be cathartic. Talk to us on the zeroheight Slack community! (bit.ly/zheroes-signup), on Twitter @uxinreallife or Instagram @ux.inreallife.

Burnout in tech is real. And it’s important to talk about it and normalize it rather than feel ashamed. We talk about what burnout has been like for us, what you can do when you’re feeling burnt out, and most importantly—ways to prevent it. We’d love to hear how you’ve navigated burnout and what you do to avoid it. Talk to us on the zeroheight Slack community! (bit.ly/zheroes-signup), or reply on Twitter @uxinreallife or Instagram @ux.inreallife.   

We’re covering approaches to starting a new job (fast and slow) and we also learn more about Mary Fran’s new job! What has starting a new job been like for you? Talk to us on the zeroheight Slack community! (bit.ly/zheroes-signup), comment below or reply on Twitter @uxinreallife or Instagram @ux.inreallife.

We talk about those tougher interview questions people ask! We provide approaches, example questions, and ways to prepare yourself to handle them. What are some questions you’ve been asked? Talk to us on the zeroheight Slack community! (bit.ly/zheroes-signup), comment below or reply on Twitter @uxinreallife or Instagram @ux.inreallife.

We hope you're enjoying the holiday season! We wanted to re-share one of our most popular episodes - Scrappy Research. We talk about what user research can really be like - scrappy! We’d love to hear how you’ve accomplished your research goals while being scrappy. Let us know in our show notes or on social media.

We’re mixing it up this episode with a virtual guest, OpenAI! We’re experimenting to see how good it is. Is it creative? Accurate? Hilarious? Tune in and find out! If you’ve experimented with OpenAI or ChatGPT, let us know! Talk to us on the zeroheight Slack community! (bit.ly/zheroes-signup), comment below or reply on Twitter @uxinreallife or Instagram @ux.inreallife.

In this episode, we’re actually talking about UX in real life! We dive into some good and bad UX finds out in the wild. We hope this inspires you to find examples and please send them our way! Talk to us on the zeroheight Slack community! (bit.ly/zheroes-signup), comment below or reply on Twitter @uxinreallife or Instagram @ux.inreallife.

We can’t believe Thanksgiving is almost here! In this episode, we discuss our plans, what we’re thankful for, Thanksgiving food, our take on pumpkin spice, and organizations for Giving Tuesday. Talk to us on the zeroheight Slack community! (bit.ly/zheroes-signup), comment in our show notes or reply on Twitter @uxinreallife or  Instagram @ux.inreallife. 

This is a special rerelease of our very first episode to celebrate our 1 year anniversary! Get to know us a little better by hearing our background and paths to UX — because no two paths are the same! If you’re UX curious, we hope you find some of our takeaways inspiring. For our more seasoned friends, we’d love to hear about your paths. You can reach out to us on the zeroheight Slack community! (bit.ly/zheroes-signup), comment below or reply on Twitter @uxinreallife or...

In this episode, we talk about our childhood fears, what we were scared of in UX starting out, UX trends that frighten us, and UX horror stories. Talk to us on the zeroheight Slack community! (bit.ly/zheroes-signup), comment below or reply on Twitter @uxinreallife or  Instagram @ux.inreallife.

This is a special episode! Mary Fran and Michelle recorded this IRL in Durham, NC, the weekend after UX Y’all. We talk about our journey from applying to speak at a conference all the way to us presenting at UX Y’all. If you’re interested in speaking at a conference, we hope this gives you some insight into what it’s like and that it’s nothing to really be afraid of! :) Are you interested in presenting at a conference? Let us know! You can reach out to us on the zeroheight Slack community!...

The UX Help Desk is back! We are answering questions from listeners and Redditors. If you have a question, chat with us on the zeroheight Slack community (bit.ly/zheroes-signup), comment below, or reply on Twitter @uxinreallife or Instagram @ux.inreallife.

In this episode, we talk about World Design Systems Week and Wiretober! We’re excited about both these things and hope you can participate in them. Talk to us on the zeroheight Slack community! (bit.ly/zheroes-signup), comment below or reply on Twitter @uxinreallife or Instagram @ux.inreallife. 

The UX Help Desk is back! We are answering questions from our listeners and Redditors. If you have a question, contact us or talk to us IRL at UX Y'all! If you can't make it to UX Y'all, you can chat with us on the zeroheight Slack community (bit.ly/zheroes-signup), comment below, or reply on Twitter @uxinreallife or Instagram @ux.inreallife.

In this episode, we talk about the music we’re UXing to! We include what you, our listeners, are  playing for moments of focus, motivation, and more. Thanks to everyone who shared their favorite artists and playlists! We’ve included several links in our show notes so you can add some new ideas to your routine. Talk to us on the zeroheight Slack community! (bit.ly/zheroes-signup), comment below or reply on Twitter @uxinreallife or Instagram @ux.inreallife.

UX assessments seem to be a trend we’re continuing to see. We have several questions about them, including their validity. So we took one to find out. Join us in this adventure to see what taking one is like. Have you tried one before? Did you try one after listening? Let us know what you think! Talk to us on the zeroheight Slack community! (bit.ly/zheroes-signup), comment below or reply on Twitter @uxinreallife or Instagram @ux.inreallife. 

In this episode we talk SAFe from a UX perspective - and why we think it’s best for robots! We’re not fans, but we give pointers in case you have to participate in it. Let us know if you have experience with SAFe and tell us about your traumas! Talk to us on the zeroheight Slack community (bit.ly/zheroes-signup), comment below or reply on Twitter @uxinreallife or on Instagram @ux.inreallife.

In this episode, Mary Fran and Michelle give an update on their new jobs now they’ve been there for almost three months. We cover onboarding, making new friends at work, projects, and advice for job seekers. Let us know how you’re doing! Talk to us on the zeroheight Slack community! (bit.ly/zheroes), comment below or reply on Twitter @uxinreallife or Instagram @ux.inreallife.

This episode we discuss Michelle’s favorite card sorting method—Modified-Delphi card sorting! We cover the basics, where the method shines, and best practices for trying it out for your next card sort. We’d love to hear if you try it. Talk to us on the zeroheight Slack community! (bit.ly/zheroes), comment below or reply on Twitter @uxinreallife or Instagram @ux.inreallife.

In this episode, we talk about what information architecture is like in products! IA in product might not be as obvious as it is in websites, so we dig into why it’s important and some tools and resources you can use. This episode is also a primer for a future episode when we talk about the Modified-Delphi Card Sorting method. Talk to us on the zeroheight Slack community! (bit.ly/zheroes-slack), comment below or reply on Twitter @uxinreallife or Instagram @ux.inreallife.