Description
Through the addition of Open Hosted Speech Services (OHSS) to its portfolio of contact center solutions, Verizon Business is offering enterprise and government customers a new level of control and flexibility over speech applications, while still enjoying the reliability and scalability associated with a hosted solution. In this podcast, Tom Smith, senior product manager of [...]
As one of the nation’s leading providers of communications services through the E-rate program, Verizon Business has worked with K-12 educators over the past decade to expand the availability of advanced services. E-rate, a program directed by the Federal Communications Commission, is designed to...
Published 03/27/09
Verizon Business has undertaken an extensive billing transformation project focused on providing a world-class customer experience for its large-business and government customers. By reducing the number of billing systems, enhancing self-service options and offering a single billing platform...
Published 11/18/08