The first webinar in our “Leadership Through Crisis Interview Series” featuring Virginia Mason CEO, Gary Kaplan, interviewed by our Senior Transformation Sensei Chris Backous. Learn about Gary’s perspective on responding to the COVID-19 crisis including: New ways of working and new ways of leading New ways of real-time problem-solving and effective communication for leadership Capturing learnings, promoting innovation and retaining improvements Building resilience through a systems approach Preparing for permanent changes and an uncertain post-COVID-19 future