In the second episode of HFMA's special series on the healthcare workforce, we focus on ways clinical workers need support from their leaders. HFMA's Todd Nelson, Janae Sharp of the Sharp Index, and FinThrive's Jonathan Wiik talk about shortages of clinical workers and offering help to those who remain. Also in this episode, Michael Bumann of Red Dot discusses how hospitals who partner with his organization see an increase in patient satisfaction.