In this episode of the Volunteer Nation podcast, Tobi Johnson delves into the undervalued yet powerful tactic of running effective volunteer Q&A sessions. Tobi discusses the goals of a good Q&A, including making volunteers feel heard, offering relevant information, and gathering valuable insights. She provides practical tips for conducting high-impact Q&A sessions, such as leaving your ego at the door, setting aside ample time, showing empathy, and telling stories. She also ...