In this episode we discuss how to get to know your friendly neighborhood pinball operator, including tips for making a good first impression, and how to find the proper channels in which to communicate with them about machine malfunctions. Alan speaks about it from the Operator's point of view, while Alex shares his insights as an expert Operator Whisperer on how to befriend these strange and mythical creatures. What to report, how to report, and reminders that operators are people too to help you foster better relationships with the operators in your region. ...but we do use swear words occasionally.