What degree of transparency should we expect from a government body that leverages AI to expedite processes that have a life-changing impact on thousands of people each year?  The IRCC has introduced the use of artificial intelligence to expedite the processing of immigration applications, with assurances that AI does not have the power to determine or influence the outcome of applications. However, the details of its usage are opaque, and many questions remain unanswered – what exactly is the scope of AI’s current and future contributions? Who are the architects behind its intellect? What rules and information has it been fed?   In this episode, Mario Bellissimo, Cathryn, and Chantal unpack the risks and possibilities of artificial intelligence as a tool to enhance – or undermine – the effectiveness of our immigration system. While AI offers promising improvements to a system that has been criticized for being slow, inefficient, and “broken,” it also has the potential to create new problems that come at a high cost and take decades to resolve. How can we be certain that AI is not perpetuating hidden biases or introducing new biases through its assessments? What digital privacy protections have been established, if any? Have safeguards been put in place to limit the scope of AI usage and to ensure human oversight?   Other topics include:  Paving the way for AI's transformational impact through robust legislative and regulatory measures  Other countries that we can look to as examples of how to successfully integrate AI  Embracing transparency and open dialogue in this new era of AI-supported government processes  In this segment of “Things I Wish I Knew,” what can you do when the volume and complexity of work required for a client expands beyond the scope of the original retainer? Instead of doing too much work for too little money, follow Chantal and Cathryn’s tips for crafting a retainer agreement that will protect you while ensuring clear and open communication with your client.  Special Guest: Mario Bellissimo, founder of Bellissimo Law Group PC and former Chair of the Canadian Bar Association National Immigration Law Section. Mario's firm is exclusively committed to Canadian citizenship, immigration, and refugee matters, and represents clients from around the world at every stage of the immigration process.