How to Get Budget For a CX Initiative - Listen - TheySaid: Real

TheySaid: Real Strategies for Customer Success

How to Get Budget For a CX Initiative

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Chief Experience Officer, Craig Antonucci, came on the show to share how to justify a CX program with your CFO. He said “it’s simple”—the conversation should be led with data and focus on three areas: how the CX initiative will sell more, save money, and fit the company’s mission.

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