In this exclusive interview, Renae Leith-Manos, a renowned luxury hotel expert, consultant, and journalist, sits down with Gaynor Reid, a highly esteemed public relations guru and problem solver in the luxury hotel industry. Australian-born Reid, with her profound expertise and extensive background in five-star hospitality, shares insights into the evolving dynamics of luxury hotels, particularly in South East Asia. Having kickstarted her career as a journalist, Reid quickly became a pivotal figure in the luxury hotel sector. Her journey includes an impressive two-decade tenure with the prestigious hotel conglomerate Accor, where she shaped narratives and managed reputations from her base in Singapore. Now steering her own venture, Catalyst Communications, Reid continues to influence the industry from her strategic position in Singapore. Catalyst Communications, a full-service boutique communications agency, has already garnered an elite clientele, including business magnates like billionaire Mike Cannon Brookes and international music sensation Katy Perry. This interview explores Reid's unique perspectives on the luxury hotel landscape, her notable work with some of the world's most influential figures, and her journey from journalism to the pinnacle of hotel public relations. Tune in to delve into the world of high-end hospitality through the experiences of Gaynor Reid, as discussed with Renae Leith-Manos, and uncover the secrets behind managing luxury brands and their prestigious clientele.