In this captivating interview Renae sits down with Australian Evan Burns, the acclaimed Australian hotelier and Country Manager for Cross Hotels and Resorts Indonesia, part of the Flight Centre Travel Group. Evan shares his extensive experience in hotel management, from his early days at Westin Hotel in Melbourne to his influential role today in Bali, Indonesia. About Evan Burns: Evan Burns is not just a hotelier; he's a global hospitality expert with a robust career spanning Japan, Fiji, and Southeast Asia, with a strong affinity for Indonesia. Armed with a Bachelor's degree from William Angles Institute, Evan has mastered various aspects of hotel management, including business development, operations management, guest experience, and much more. Delve into the transformative journey of Cross Hotels & Resorts in Indonesia, led by Evan Burns, a visionary in the hotel industry. This interview highlights the company's significant growth and its expansion of luxurious properties while maintaining operational excellence and enhancing guest experiences. Evan Burns, known for his holistic approach, has not only steered the company towards success but also ingrained sustainable practices and community engagement at its core. Learn about his strategies in balancing operational efficiency, creating exceptional guest experiences, and fostering robust stakeholder partnerships, especially in the Indonesian hospitality market. Discover how Cross Hotels & Resorts Indonesia upholds its commitment to sustainability, going beyond just environmental measures to support local communities, collaborate with artisans, and promote local economic growth, all while preserving Indonesia's rich cultural heritage and natural beauty. Evan Burns also shares his personal commitment to various community causes, including Shuffle and Strides for mental well-being and his involvement with the Bali Geckos, showcasing his dedication to fostering community spirit. The interview also covers Cross Hotels & Resorts Indonesia's impressive portfolio, focusing on properties that offer exceptional service, stylish design, and authentic guest experiences, like the luxurious beachfront villas in Bali and captivating properties in Lombok. Renae will delve into the upcoming opening of Kaura at Manggis, Bali, a premier retreat pavilion combining comfort, sustainability, and cultural immersion, offering visitors a unique insight into Balinese life and culture. Evan Burns and Cross Hotels & Resorts continue to lead the Indonesian hospitality industry towards a sustainable and responsible future, with their latest partnership to bring Cross Paasha Bali Seminyak into their exclusive portfolio, promising a unique beachside experience combined with a vibrant nightlife in the heart of Seminyak. Don't miss this engaging interview as Evan Burns shares his insights and experiences, offering a glimpse into the future of luxury and sustainable hospitality in Indonesia.