Ep 536 features Katherine, 911 professional with Ada County Sheriff's Office out of Idaho. Episode topics – Katherine's 911 story Exploring the repercussions of tragic calls, including a particularly disturbing case involving a missing child The challenges and importance of adequate mental health support and coping strategies for 911 dispatch professionals Insights into the rigorous training process for dispatchers and the continuous learning curve in high-stress situations How personal experiences and the nature of the job influence parenting and daily life perspectives A discussion on the professional and personal victories that come with being on the front lines of emergency response As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at [email protected].