Ep 547 features Cat, 911 Communications Supervisor at Riverside County Sheriff's Department, CA.  Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – How Cat's unexpected journey into public safety began and her initial impressions of the dispatcher's role. The rigorous hiring process for 911 dispatchers and what it takes to become a certified training officer. The emotional ride of taking life-altering emergency calls and the coping mechanisms dispatchers use. Cat's harrowing experience with a suicidal caller and the profound impact it had on her. As always, if you have any comments or questions or would like to be a guest on the show, please email me at [email protected].