Ep 548 features #IAM911 stories from the Imagine Listening session at the 9-1-1 Leadership Training retreat at the Mayan Ranch, hosted by the 360 Degree Dispatcher. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Child's tragic passing and creation of a memorial room Emotional toll of handling a call about a deceased 13-year-old Saving a 17-day-old baby who wasn't breathing Encountering a hysterical caller after a suicide attempt Dealing with the trauma of officers being shot at a domestic violence scene As always, if you have any comments or questions or would like to be a guest on the show, please email me at [email protected].