Ep 550 features Jenessa, Level 3 - 911 Professional out of St. George Communications, Utah.  Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Training, unexpected calls, and personal growth insights from almost 15 years in the field are explored The importance of staying calm and compassionate in high-pressure situations is highlighted Jenessa shares her journey into public safety and the overwhelming nature of starting as a dispatcher She discusses distressing 911 calls and heartwarming moments of guiding parents through delivering babies Jenessa recounts performing CPR on a collapsed man during a 5k race If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].