Ep 557 features Marlene, an Emergency Specialist - 1 with Aurora 911 out of Colorado.  Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Marlene recounts the emotional impact of a call involving a mother accidentally running over her one-year-old baby The struggles of translating and dealing with medical and fire emergencies Navigating the complexities of revealing their identities while handling calls Marlene's transition to working in public safety and her initial challenges The importance of managing stress and maintaining passion for the job If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].