Ep 560 features Brandon, a 911 Professional from a Regional Emergency Communications Center in western Massachusetts.  Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Brandon recounts a severe car accident that resulted in a challenging recovery The transition from security to public safety and what drew him to 911 dispatch Unusual and disturbing 911 calls, including domestic disputes and bizarre incidents The impact of mental health on dispatchers and the importance of seeking therapy Reflections on the deep connections formed in dispatch and the fulfillment of helping others If you have any comments or questions or would like to be a guest on the show, please email me at [email protected].