How can you, as a leader, truly empower your team to reach their full potential? In this episode, we discuss what it means to enable team members to recognise their potential or unique talents and how to approach difficult conversations.My guest is Nieves Canada, a leader in customer success and...

What's it like to move from sales to customer success? My guest Sara shares her career journey, how she moved from sales to CS, and how she's building strong customer relationships.Sara Arecco is the head of customer success and experience at Antavo, and a mentor at Women in Customer Success....

Ever feel like you’re not good enough, even when you know you’ve earned your spot?My guest, Ashley Stamps-Lafont, opens up about her experiences with imposter syndrome, especially as a woman in tech leadership. Ashley is a customer success executive and full-time mom. Over her 15-year career, she...