Indeed Director of Product Marketing, Sherrie Nguyen on Customer Research
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Description
Questions covered in this episode:   1:36 - Opening Question (Can you share a time when you failed at something and what did you learn?) 5:14 - What is your role like as a Director of Product Marketing at Indeed? 6:44 - How can Indeed help a candidate stand out while looking for jobs? 9:52 - Understanding of the cover letter. 11:27 - How do you approach building and scaling the PMM team? 15:38 - How do you manage parenthood and a full-time job? 22:24 - How do you get buy-in when creating a VOC program? What does an MVP of a VOC program look like? 24:53 - How do you go about creating personas? Do you have personas for the business at large vs. just for launches? And how often do you refresh? 29:04 - How do you build effective buyer journeys? 32:00 - Rapid Fire Want more insights from Sherrie? Check out her Sharebird Profile. Looking to connect? You can find Sherrie here on LinkedIn.
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