This year, J.Crew is closing all of its stores and offices on Election Day in an effort to encourage its workers to vote. It’s not a move you’d expect from a major corporation. But Jan Singer isn’t your typical CEO. In fact, she didn't even want to be a CEO when she started out — and her (mostly male) superiors were quick to say she couldn't be a CEO unless she changed who she was. She didn't. And now leads one of the most iconic fashion retailers in America. We talked about her journey as a leader, what she's learned from listening, and how the pandemic is shaping J.Crew's outlook.