When it comes to restaurants, most folks think about celebrity chefs, newly-opened spots or the latest food trends . But what do we know about the people that work within them ? On today's show, we're looking inside the service industry, and specifically, the practice of tipping. And we'll try to answer the question: what type of culture does tipping create? And then, we'll dish with a few long-time service industry workers for a roundtable convo on what life's really like serving the public,