UX Researcher at Amazon, Monica Chan, is a Singaporean living and working in the United States. She recently graduated from Columbia University (Teachers College), where she completed her doctorate in Education Technology and focused on K-12 maker / STEAM education. Now at Amazon Alexa, she investigates interactive experiences between humans and voice assistants, in areas such as personalization, customization, and proactivity. She recently started mentoring at ADPList and Open Door Policy, an organization that helps refugees upskill to find remote jobs, as she is passionate about supporting upskilling/reskilling opportunities and career transitions for underserved populations. In her free time, Monica keeps up-to-date with edtech and emerging tech trends. Join us to hear us cover:- Do you need a PhD to work in UXR?- Projects and processes at Amazon Alexa- Reframing your experience and CV for UXR- Experience working for US Tech companies like Uber, Pinterest & Amazon