Criticism as a force for good
If you had asked me before I listened to this podcast if I could accept criticism, I would have said yes. But then I thought of all the people I have blocked on Twitter or Facebook because they said something I didn’t agree with, like, or understand. I realize what I do so easily on social media might be an effective metaphor for what I have really been doing to people in my life. This podcast helped me think deeper about criticism—what it is and how crucial listening to it in a discerning manner is to my personal success and to the success of any organization. It helped change my perspective on how I might only be saying positive things or holding back useful criticism (even if I might be wrong) because I’m afraid people might not like me. I often see criticism as a threat to my job, my reputation, or even my life. How much more valuable would it be to understand might be wrong so it could be corrected, even when it is painful to hear? Kind but direct criticism could cut through damaging informal office communication channels undermining an organization’s mission and goals. Being able to get everyone in an organization to understand criticism as important feedback about something they need to change would help more people keep their jobs or move on to something better suited for them. It also saves organizations the considerable expense of losing otherwise good people and the upheaval of constantly hiring and retraining new people. In a nutshell, criticism is just data. If we could all learn to see it this way it would change our world.
Tami Kuhn via Apple Podcasts · United States of America · 03/05/18
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