If you walk the floors of the HCA Florida Trinity Hospital these days, you can almost tangibly feel the difference in the atmosphere. There’s a warmth and connectivity that is so evident, and it starts at the top with CEO, Michael Irvin. Leading 5 locations and 1500+ employees, Mike is a magnet of a leader who leads with a relational capacity that is unmatched. We talked about how to build a healthy culture, establishing trust & reputation with your community, learning from feedback, and how a life-threatening health scare changed how he leads today.