Whether you’re a patient or a health care worker, learn how to encourage partnership through communication, thanks to Pharmacist Dr. Paul Ranelli. This is one of the many interviews you can find in our archives! Check them out at h-cpartners.com/podcasts. Partnering with patients. It’s a phrase we’ve all heard before, and it might sound like some [...]

It’s our show’s 7th anniversary! Hear a story about a literacy trailblazer, and learn 3 steps you can take to improve patient relationships. It’s our series anniversary! Yes, 10 Minutes to Better Patient Communication has been on the air for seven years! Oh my gosh! In today’s episode we’re gonna go back to where it started–with [...]

In Part 2 of my interview with Jessica Halem, MBA, Jessica shares useful phrases and encouragement for the next time you’re speaking with LGBTQ+ patients. Jessica Halem has spent the past 25 years working in LGBTQ health. First as the executive director of the Lesbian Community Cancer Project in Chicago, to serving on the Board [...]

I get to talk–and laugh, a lot–with Jessica Halem, MBA. We discuss communication with LGBTQ+ patients, improv, and her fancy article in the New England Journal of Medicine. Her insights are as powerful as her joy. You are in for a treat. Jessica Halem is a health communication expert who specializes in communicating with LGBTQ+ [...]

Fall fashion is the best fashion. But there’s another seasonal trend none of us wants to participate in. COVID was in the news again, as the fall transmission season started earlier than anticipated. Here’s some tips and encouragement for you when talking with people about getting vaxxed or boosted, again. The fall COVID season arrived [...]

Tips on what not to say when you’re thinking about trust. Trust in health care and public health captured a lot of attention during the pandemic, and it’s still going strong. When it comes to communication and patient education, there are things we can do related to trust, and I’m going to share a few [...]

Organizations are considering how they can sustain equity work over the long term. I’m excited about today’s episode because it’s the 7th Anniversary of Health Communication Partners. And I get to talk to you about a trend I’ve seen and been a part of with organizations pursuing equity and health equity goals. I wonder if [...]

It’s our long-overdue episode devoted to listening. I read from Professor Katherine Schultz’s book on listening, and we do a quick exercise to help you think about improving your listening. Maybe you are working on trying to reduce avoidable health inequalities. Or maybe you want to try to promote a more welcoming work environment. Or [...]

Medical Librarian Amanpreet Kaur talks about having imposter syndrome, what it feels like to be “in a rabbit hole of learning,” and how she’s leaning into her impostor syndrome as a health professional. How many letters do I need behind my name? That rhetorical question was put out to me from Medical Librarian Amanpreet Kaur. [...]

Want to be more patient-centered in your patient education? Hear about one common challenge to patient-centeredness, and how to handle it. I recently had a client ask me for help with being more patient-centered in general. And one of the challenges they were facing is one I’ve seen a lot, and I’ve definitely faced it [...]

A nurse educator shared a question that was on her students’ minds as they approached patients: “How do I talk to you?” Learn three ways to improve your patient communication. How do I talk to you? A question like that is probably on a lot of our minds when we’re going into an important conversation. [...]

Learn how reflective practice can help you improve your communication. Hear six examples of reflective practice on patient communication, along with something you can do today, to improve your communication. You’re already good at patient communication. I know that because you’re listening to this show! So today’s episode is about how reflective practice can help [...]

Dr. Ashley Love returns to the show to talk about her experiences with mental health and communication in AANHPI communities. She shares powerful stories about the importance of culture and context in communication, the heterogeneity in the broad AANHPI classification, how AI can help make communication easier, and when she realized clients’ complaints about a [...]

Psychiatry Resident Dr. Jonas Attilus returns to the show to tell us why and how he takes the role of a learner during his interactions with patients, and how this helps him to give compassionate care. May is Mental Health Awareness month, and today we get to hear from Psychiatry Resident and friend of the [...]

National Minority Health Month is an opportunity to reflect on the connections between health disparities and communication. It’s essential to lean on research and outside expertise when communicating. But I share what might be an unpopular opinion about the role of expert recommendations in our communication efforts. It’s National Minority Health Month, so we’re going [...]

I preview a free maternal health course from the Office of Minority Health, and give you tips on how to get the most out of this great resource. April is National Minority Health Month, so we’re diving into a resource from the Office of Minority Health about maternal health care. I preview this free resource [...]

We’re celebrating Women’s History Month with 3 interviews with women from across the health sector. Today I sit down with Dr. Taquina Davis as she shares research and a personal story about understanding the impact of religious beliefs on patients’ decision-making. March is Women’s History Month, and to celebrate, we’re bringing you 3 interviews with [...]

We’re celebrating Women’s History Month with interviews from women across the health sector. In today’s episode, Dr. Ann Ancona from Kent State University College of Nursing tells you how she encourages her nursing students to think critically about patient care and communication. March is Women’s History Month. To celebrate, we’re bringing you 3 interviews with [...]

Today’s episode is about anti-fat bias in the reproductive health context. I talk with two researchers, Dr. Erin Basinger and Dr. Margaret Quinlan, about anti-fat bias as a life-or-death problem in patient communication. They also generously share a fantastic list of resources that I link to in the transcript below. Dr. Erin Basinger is Associate [...]

Our live event is just around the corner! It’s just one of many ways HCP can take things off your plate. Because you’re listening to this show, chances are you’re also working on some of the most deep-seated and persistent problems facing society today. I talk with my colleague, India Menon, about what it means [...]

An HCP team member joins Dr. Liebel on mic for the first time to share some of the many ways HCP can help you and your organization. We also announce our first ever live event! There’s a first time for everything, and today’s episode is the first time for two different things. I get to [...]

In today’s episode, I talk about time with otolaryngologist and podcast host, Dr. Bradley Block. He shares some of what he’s learned about efficiency in patient communication. Time. It’s the ultimate constraint on any interaction. In today’s episode, I talk with otolaryngologist and podcast host, Dr. Bradley Block. He shares some of what he’s learned [...]

Happy New Year! Here are 4 reasons to be hopeful if you care about communication. Got a minute? Tell us what you think of this series (anonymously). We’re starting 2024 with some good news. Today’s episode is about four trends I’ve been noticing in the communication circles that I run in that I think are [...]

I share the most common question I get asked as a communication expert. I tell you how I answer, and break down why it works. No matter what your role is as a health professional, what your specialty or topic is, or who your audience is, this episode is about the single best piece of [...]