FOUR ACTIONABLE LEADERSHIP TAKEAWAYS
Buddy System in Hiring: Involve the new hire’s buddy in the interview process to ensure a strong match.
Focused Onboarding Ownership: Assign one person to oversee onboarding, improving retention and team quality.
Call Certifications: Require reps to pass...
Published 11/14/24
ACTIONABLE TAKEAWAYS:
Start with “Why Did You Take the Call?”: Kick off by understanding the prospect’s motivation. For inbound leads, ask directly, "What prompted you to reach out?" For outbound, ask, "What made you take this meeting with me?" This reveals their needs and...
Published 11/12/24