Summary In this episode of Five Minutes to Chaos, host Steven Kuhr interviews Paul Penn, an experienced emergency management leader. They discuss the collapse of the Francis Scott Key Bridge in Baltimore, Maryland - which occurred on the day of the recording - and how crisis management architecture potentially helped the response. They highlight the importance of communication in crisis management and the quick response to the Mayday call from the captain of the vessel. They also touch on the challenges of aging infrastructure and the need for crisis management in various industries. The conversation delves into the role of emergency managers and the importance of diversity and collaboration in the field. In this conversation, Steven Kuhr and Paul Penn discuss various topics related to emergency management and crisis management. They touch on the importance of public access to information about chemicals used in communities and the need for communities to be prepared for offsite consequences. They also discuss the role of Local Emergency Planning Committees (LEPCs) in emergency planning and the need for all-hazard programs. They highlight the importance of communication, coordination, and cultivating champions in emergency management. They also emphasize the need for executive support and the integration of health and safety principles in emergency management. Takeaways Communication is the backbone of failure and crisis management. Quick response to crisis situations can save lives. Aging infrastructure poses challenges and requires maintenance operations. Emergency managers need to consider diverse perspectives and collaborate with different disciplines. Public access to information about chemicals used in communities is important for community understanding and preparedness. Local Emergency Planning Committees (LEPCs) play a crucial role in emergency planning and should have an all-hazard focus. Communication and coordination are essential in emergency management, and there is always room for improvement in these areas. Executive support is necessary for effective emergency management. Cultivating champions and building relationships with key stakeholders can enhance the success of emergency management programs. Emergency management should integrate health and safety principles and consider the mental health impacts of emergencies. Prevention, mitigation, and resilience efforts are important in emergency preparedness. Emergency managers should have direct access to leaders and be able to communicate with all stakeholders. Being first, right, and credible in communication is crucial in emergency management. Emergency managers should focus on common sense and consideration in their decision-making. Emergency management is a combination of crisis management, environmental management, and health and safety management. Contact Information https://www.linkedin.com/in/paul-penn-11b236/