Banking on Fraudology is presented by Unit21. Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle. Learn more about our sponsor, Unit21: - See Unit21 in action https://www.unit21.ai/podcast - Follow Unit21 on LinkedIn https://www.linkedin.com/company/unit21/ - Watch Unit21 Virtual Summit Hailey session replay https://hubs.li/Q02LbZmC0 -Request your copy : State of Fraud & AML Report In this episode of Banking on Fraudology, host Hailey Windham engages with the renowned investigator Cynthia Hetherington to delve into the innovative "CRAWL" methodology and its impact on the world of financial fraud investigations. Cynthia shares valuable insights from her extensive experience, including her transition from librarian to a leading figure in OSINT (Open Source Intelligence). Hailey and Cynthia discuss the importance of systematically and ethically approaching investigations, highlighting the necessity of regular security updates, authenticating documents, and precise documentation to ensure investigations are defensible in court. Cynthia also reveals how financial institutions can enhance their fraud detection capabilities by integrating OSINT practices. Tune in to learn how Cynthia’s methodologies can transform your approach to combating financial fraud. -------------------------------------------------------- About Hailey Windham: As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees. Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size. Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/