There are few things quite so embarrassing as being publicly asked a question you don’t know the answer to – especially if you are a tour leader. Tour guides have it especially bad because 1) we are claiming to be knowledgable 2) People are paying us to entertain/inform them and 3) It is expected that we field questions constantly during a tour!   There are a couple of ways to respond when you are caught in the moment and in today’s Be a Better Guide Community QnA, we look at whether or not you should ‘fabricate’ answers to the questions you don’t know.   Is this something tour guides can get away with? Is making up answers the best way to avoid losing credibility? Find out today in this week’s tour guide training!   -Kelsey T   Finished Listening? Let me know in the comments if you’ve ever been caught in a lie to a guest. How do you answer questions you don’t have the answers to?   Full Video of the Episode   Leave a comment or read what others have shared about this episode