Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor with guest Stanford Slovin, Managing Director and Senior PIM Portfolio Manager at The Northshore Group of Wells Fargo Advisors, with over 30 years of experience in financial services. Stan is the author of "Better Listening," a book which delves into the transformative power of active, reflective, and total listening in both personal and professional settings. His extensive background in wealth management and dedication to improving communication skills have made him a sought-after speaker and advisor. In this episode, Stan shares his journey, expertise in wealth management, and insights from his book on becoming a better communicator and leader. Tune in to start your journey to becoming a better listener and leader. HOST'S DETAILS:         ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner         ►See how she can help you: https://businessaction.co.nz/ ____________________________________________         GUESTS DETAILS:         ____________________________________________         ► ⁠https://www.betterlisteningbook.com/ ⁠ ► Stanford Slovin - LinkedIn   Chapters:   00:35 - Welcome and Introduction 01:29 - Stanford's background 04:08 - Introduction to the book "Better Listening" 06:07 - The genesis of the book and initial insights 10:19 - Common mistakes in listening and the concept of total listening 18:22 - Reflective listening in detail 28:02 - The importance of understanding and open-ended questions 30:35 - The IDS process in EOS and the role of empathy 44:09 - Managing talkative personalities and setting boundaries