Coach turnover is the gym owner’s worst nightmare. A coach leaves, and suddenly, clients are walking out, too. It’s a disruption that hits both your bottom line and your gym’s morale. Most gym owners try to “fix” the problem by hiring experienced candidates. However, it often becomes frustrating because the candidate pool is so limited. As a result, gym owners usually lower their standards and hire people who either lack the right skills or aren’t a good cultural fit, just to fill the gap. This can lead to poor performance or even toxic dynamics within the team. Sound familiar? But what if you could hire based on soft skills and turn an inexperienced candidate into a great coach in just 90 days? This episode explores exactly that. Tim and Zach break down the systems they’ve implemented to onboard new coaches quickly and effectively, including the game-changing Semi-Private Pro app. These tools allow them to teach anyone – regardless of experience – the mechanics of coaching, the importance of standardized systems, and how to deliver an exceptional client experience. If you’ve struggled with staff turnover or finding the “perfect” coach, tune in to learn how to rethink your hiring process and protect your gym from chaos. Let’s dive in!  Key Takeaways: Intro (00:00)Coach turnover impacts client retention (01:28)Building rapport through consistent coach-client interactions (06:17)Soft skills as the foundation of great coaching (09:30)Step-by-step onboarding system for new hires (17:11)Preventing rogue behavior among coaches (19:42)Standardized systems ensure smooth transitions (22:09)Streamlining operations for scalability (26:44)Additional Resources: - Get 30 days of Semi-Private Pro on us!  - Get your early bird ticket for the 2025 Growth Summit in Nashville  - Get access to the 2024 Growth Summit recordings - Tim's new book - Built to Win by Tim Lyons  - ProFit Accelerator: Helping Training Gyms Grow to 30K/month and Beyond Facebook group - A tool for deciding on new gym services – 5-Question Matrix  - SOP in a Day Workshop  - Check out our Switch to Semi-Private course  - Business Accelerator Program   - Learn more about The Iron Circle   --- If you haven't already, please rate and review the podcast on Apple Podcasts!